Why does the heart rate freeze or drop out from the group screen?

The reason may be that firewall rules on the iQniter Cardio Training computer are blocking data from the Team Receiver. Please goto the Firewall Advanced settings and check if there are any blocked rules named ‘iqniter cardio.exe’.

Delete any blocked rules named ‘iqniter cardio.exe’ and restart iQniter Cardio Training. When Cardio Training is starting, you are prompted by the Windows Firewall: Ensure all networks are checked and press ‘Allow Access’.

If you do not have access to the computer’s firewall settings, please contact your IT administrator.

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